Do you trust college admissions officers? Do you view us as dedicated public servants working tirelessly to help you achieve your dreams in the most time and cost-efficient manner? Or do you, perhaps, consider us the aggressive sales force behind education, about as welcome as those people in the mall who NEED you stop and try their face cream/hair extension/perfume combination?
I trust that most of my colleagues fall closer to the former than the latter. The reality is, however, that a massive portion of our jobs is to convince a particular group of students that they should enroll at our school – and in many cases, enroll for a particular price.
For numerous years, the federal government has been concerned that the motivation to enroll students surpasses the duty that college admissions officers have to appropriately guide students. As a result, there is a set of laws and policies that preclude colleges and universities from paying bonuses or incentives to recruiters based on numbers of students recruited and from basing salaries on enrollment numbers.
Since recruiting is a big portion of the admissions job, it is not surprising that these laws are nearly impossible to enforce. While few institutions, if any, will officially say that their admissions officers’ salaries or jobs are based on enrollment, there are any number of incidents where admissions officers have been “exited” when targets weren’t achieved. At the other end of the spectrum, those of us that have enjoyed remarkable enrollments tend to be offered jobs at other institutions that are coincidentally packed with raises and promotions.
At the moment, there is a noisy discussion about the use of enrollment incentives at for-profit institutions. The traditional non-profit universities play the part of innocent angels, saying they are shocked at the blatant conflict of interest created by the clear bonuses and incentives that some for-profit institutions use to try to motivate their “sales force.”
Of course, unethical marketing doesn’t require incentives. Many admissions officers are hyper-competitive regardless of their pay scales. Often alumni of the institutions, they have enormous passion for the school’s success. While there is no doubting the sincerity of their loyalty, there is also little doubt that some go over the top in claims of student financial support, academic quality, and graduate job availability.
So, how does this issue impact you?
When the system leans so far towards awarding incentives for enrollment success, many admissions officers reach a point of saying anything – I mean ANYTHING – to get you to enroll.
While I am not a fan of the direct, overt, and excessive incentives and bonuses that some institutions are using, I’m also a realist. My job is, in no small part, to make sure that Mason has an amazing incoming class of students that both reaches targets of quantity, quality and diversity. At some level, no matter how ethical, honest and just generally wonderful my conduct, I am still a partisan for my institution, which, if I haven’t mentioned lately, is clearly the BEST UNIVERSITY IN THE WORLD. This leads me to another…
Shameless Plug: I’m incredibly excited about this Sunday’s start of Mason’s first annual Washington Youth Summit on the Environment. Outstanding high school student leaders are coming from across the country to meet at Mason and at our partner organizations, the Smithsonian National Zoo and the National Geographic Society, for this monumental event. This program builds on the incredible relationship between Mason and the Smithsonian National Zoo, which includes the one-of-a-kind partnership with the Conservation Resource Center and the Smithsonian Mason semester program. With presentations from some of the leading scientists and activists in the field, as well as representatives from every side of the political spectrum, attendees will be exploring how to deal with the enormous challenges posed by current environmental issues.
See what I mean? It all comes down to being a smart consumer. Regardless of the great information/propaganda/shameless plugs you may get from any admissions officer, you should also do your own research on each institution. On the other hand, you are certainly welcome to just take MY word for it. Be seeing you.
Filed under: Admissions, College Search Process, Life, University | Tagged: admission, Admissions, admissions incentives, agents, College, College Admissions, College Search, College Search Process, Education, ethics, Life, University |